Frequently Asked Questions
Shipping & Returns
How are shipping rates calculated?
+Candles are shipped based on weight and distance.
Free shipping on orders over $35 domestically. International orders are calculated at checkout.
How fast are processing times?
+Orders are typically processed within 1-3 business days. For urgent requests, contact us directly.
What is your return policy?
+All sales are final. For damaged or incorrect items, contact us within 3 days of delivery.
Product Questions
What are AsianBobaGirl candles made of?
+Our candles are made from 100% soy wax, a renewable, biodegradable resource.
Why is there crystallization on my candle?
+Crystallization is a natural effect in soy candles and does not affect burn quality.
Are AsianBobaGirl candles all handmade?
+Yes! All of our candles are hand-poured in Santa Monica, CA. For this reason, your candle may not look exactly like the candle in the product listing. Each candle batch will have its own unique color, swirl, or marble pattern.
What are the candle sizes & burn times for each candle jar?
+We offer three different candle types! Please burn each candle at 2 hour increments at a time.
Mini pudding (20-28 hour burn time) - this is our smallest candle option that comes in a cute pudding jar shape and holds 4 oz. of wax.
Medium straight edged jar (40-56 hour burn time) - this is our medium, 8 oz. Candle that comes in a sleek, straight edged jar for a modern look.
Large status jar (60-84 hour burn time) - this is our largest candle option that holds 12 oz. of wax. It has a regal look and Will sit beautifully in your home.
Candle Care
What’s the best way to care for my candle?
+Visit our candle care page for safe burning tips and care instructions.
How long can I burn my candle?
+We recommend burning all of our candles for 2-3 hours max at a time. For the first burn, please ensure the candle melts fully to the edges. The total burn time for each size varies:
Mini Candle - 4oz pudding jar: 20-28 hour burn time
Medium Candle - 8oz straight edged jar: 40-56 hour burn time
Large Candle - 12oz modern status jar: 60-84 hour burn time.
Partnerships
I’m an influencer - how can I partner with AsianBobaGirl?
+DM us on Instagram (@asianbobagirl) for influencer opportunities and custom codes.
Can I sell asianbobagirl candles at my shop?
+Yes! Contact us for the wholesale pricing on our candles. We have worked with brands Sunright Tea Studios, Tastea, Bearology, Crave Natural, and other companies in the past. We can even create custom candles that will match a particular drink on your menu. Just shoot us a message in our Wholesale Inquiries Form.